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SingaporeWALK — Co-Developing an mHealth App for Older Adults

2024 Research
UX ResearchmHealthCo-DesignURECAPublished Research

Wearables & Apps in Community Living & Knowledge

Programme: URECA Undergraduate Research Programme

Supervisors: Asst Prof Edmund W. J. Lee, Ms. Huanyu Bao

Published in: Sage Digital Health Journal, 2025 — DOI: 10.1177/20552076251390573

Research poster

Research poster

Main author and researcher of a study on the co-development process of a mobile health app for older adults, leading user research, needs analysis, and prototype testing under a government-funded initiative. Worked with healthcare stakeholders, users, and designers to refine features, validate usability, and ensure accessibility.

Stakeholders

  • 10 older adults
  • 5 healthcare providers
  • 5 community center managers
  • 5 tech developers

Methodology

  1. Insights Gathering — prior experiences, motivational drivers, usability barriers
  2. Feature Ideation — discussed features and proposed new functionalities
  3. Usability Testing — structured surveys using the Mobile App Rating Scale (MARS)

Key Findings

Motivational Drivers: Incentives such as household vouchers, communal activities

Usability Barriers: Lack of multilingual interfaces, complex navigation, difficult data entry, poor presentation, dissatisfaction with icon/text sizes and color contrast

Proposed Enhancements

  • Video guides for onboarding
  • Enhanced readability (larger text, better contrast)
  • Goal-oriented rewards system
  • AI-powered nutrition tracking